Little Ledgers Privacy Policy & SMS Communications
Effective Date: 12/15/2025
This Privacy Policy describes how Little Ledgers (“we,” “us,” or “our”) collects, uses, and protects personal information, including information collected through phone calls and text messages using Aircall.io.
1. Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number, and business information
- Call recordings, voicemail messages, and text message content
- Communication preferences
- Information voluntarily provided through forms, emails, or consultations
2. How We Use Your Information
We use personal information to:
- Communicate with you regarding services, appointments, and inquiries
- Provide accounting, tax, advisory, and related professional services
- Send transactional and informational text messages
- Improve our services and internal operations
- Comply with legal and regulatory obligations
3. SMS and Text Messaging (TCPA Compliance)
By providing your mobile phone number and opting in, you consent to receive text messages from Little Ledgers, including:
- Appointment confirmations and reminders
- Service-related notifications
- Informational and transactional messages
Message frequency may vary. Message and data rates may apply.
Consent to receive text messages is not a condition of purchasing services.
You may opt out at any time by replying STOP to any text message. For help, reply HELP or contact us directly.
4. Call Recording Notice
Phone calls may be recorded or monitored for quality assurance, training, and compliance purposes, as permitted by law.
5. Information Sharing
We do not sell or rent your personal information. We may share information with:
- Service providers (including Aircall.io) who assist in communications and operations
- Professional advisors bound by confidentiality
- Government or regulatory authorities when required by law
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.
7. Data Retention
We retain personal information only as long as necessary to fulfill business, legal, and regulatory requirements.
8. Your Rights
Depending on your state of residence, you may have rights to:
- Access or request a copy of your personal information
- Request correction or deletion of personal information
- Limit or object to certain processing activities
To exercise your rights, contact us using the information below.
9. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
10. State-Specific Rights (California and Other States)
California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, delete, and opt out of certain data practices. We do not sell personal information.
Other states may provide similar rights as applicable law evolves.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.
12. Contact Information
Little Ledgers
Email: info@littleledgers.com
Phone: 301-744-8294
Address: 1715K S. Rutherford Blvd, Ste 220, Murfreesboro, TN 37130